Knowledge Base

Ad Specs and Creative Requirements

Our Recommendations

  • Our top-performing creative sizes are: 970x250, 970x550, 300×250.
  • We also have the ability to traffic 728×90, 160×600, 300×600.
  • Creatives aren’t cluttered and have a clear “Call to Action”.
  • Maximum of 3 creative concepts per line item.

*Please note that the maximum file size for creatives is 250KB.

*All creatives that have a white or gray background must have a border around the image of at least 1px thick.

Click-Through URLs

  • Always use the original links to content.
  • Do not use bit.ly or other URL shorteners. 
    • Shortened URLs are listed in Spamhaus and can negatively affect overall email delivery.

Please Note:
Javascript is not supported in the email environment.

 

Standard Banner

Creative Size(s)

300×250, 970x250, 970x550, 728×90

We also accept 160×600 & 300×600 (limited inventory)

File Type

 PNG/JPG/GIF

 File Size

Maximum file size of 250KB

Animation Length 

30 seconds max; 5 fps; 3 loops

3rd Party Tags Accepted?   Yes
1x1 Tags Accepted?   Yes
 Creative Lead Time   3 business days prior to launch 

 

Animated GIFs 

 File Size

Maximum file size of 250KB

Animation Length 

30 seconds or shorter

Please note: Animations can be looped but must stop after 30 seconds

Frame Rate

5 fps or slower

Creative Requirements
  • 3-5 creative concepts per ad size recommended
  • Complete creative rendering must be in the first frame of animation

 

Third-Party Tags

Assets Required 

For optimal performance, please provide 1x1 impression tracker, click tracker, and image file per each placement.

Please make sure the Static Tags (Standard Images and/or no script section of Javascript tags) are running the same creatives as the Javascript tags in order to ensure the correct images serve.

 

If you are currently using DCM standard tags, we ask that you provide the following as soon as possible:

  • Raw image asset
  • 1 X 1 impression tracker
  • Click tracker
Creative Size(s)

728×90, 300×250, 160×600, 300×600, 970 X 250, 970 X 550

File Type

PNG/JPG/GIF (no Javascript or Flash)

One creative per placement. There is no creative or campaign rotation

 File Size

Maximum file size of 250KB

Animation Length 

30 seconds max; 5 fps; 3 loops 

  
 
 
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